All tutorials

Troubleshooting

Low signal or bandwidth troubleshooting — PC

What the low signal warning means on PC and how to improve connection quality.

High‑quality remote access needs sufficient network signal and bandwidth on both ends.

Low signal or bandwidth warnings

When Remotly on your PC detects a problem it shows the Low signal or bandwidth warning icon.

Warning icon

Low signal troubleshooting

Make sure both the remote and the local device have good signal quality. On Wi‑Fi, move closer to the access point or switch to a wired connection.

Low bandwidth troubleshooting

  • Close all bandwidth‑consuming software and devices in your network (torrents, downloads, streaming).
  • Switch to 5 GHz or 6 GHz Wi‑Fi or to Ethernet.
  • Lower the resolution, frame rate or maximum bitrate in the Quality settings of the Remotly window.

This website uses cookies to improve your experience while you navigate through the website. Out of these, those that are categorized as necessary are stored on your browser and are used to run basic functionalities of the website.

We also use third‑party cookies that help us analyze and understand how you use this website. They will only be stored in your browser with your consent and you have the opportunity to opt out of them. However, opting out may affect your browsing experience.

NecessaryAlways active

Necessary cookies are absolutely necessary for the website to function properly. These cookies ensure basic functionalities and security features of the website on an anonymous basis.

CookieRetention periodDescription
cookie_consent1 yearStores whether or not the user has consented to the use of cookies. It does not store any personal data.
NEXT_LOCALE1 yearStores language setting selected by user.
themeuntil clearedStores the light or dark theme selected by user (browser storage).
hCaptchasessionSet by the hCaptcha service on the contact and order forms to identify bots and protect the website against spam.
device_token6 monthsCookie used for user/device verification.
session_idsession / 1 monthCookie used to keep user session alive.
logged_insession / 1 monthCookie used to keep user session alive.